Returns & Exchanges
At Steel Toes, we want you to be completely satisfied with your purchase. If your boots don't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package the Goods
Place the unworn boots back in their original packaging, ensuring all tags are attached and the box is securely sealed.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing